Privacy Policy

Effective date: February 24, 2026
Company: Reliable Demolition Services & Dumpsters
Website: reliabledemoservices.com

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, contact us, or request an estimate or service. It also includes information relevant to SMS/text communications.

1) Information we collect

• Contact information (such as name, email address, phone number, and mailing/service address).
• Project and service information (such as property address, demolition or dumpster rental details, photos you provide, and scheduling information).
• Payment and billing information (if you pay us; payment processing may be handled by third-party processors).
• Website usage information (such as pages visited, approximate location, device/browser details, and referral source).
• Communications (messages, emails, call notes, and texts exchanged with us).

2) How we use information

• Provide estimates, schedule work, perform services, and communicate with you.
• Coordinate permitting and utility-related requirements when applicable.
• Send administrative messages related to your request (for example, proposal delivery and follow-up).
• Improve our website, marketing, and customer experience.
• Comply with legal obligations, enforce our agreements, and protect against fraud or misuse.

3) SMS/text messaging

If you provide your phone number, we may contact you by text message to respond to your inquiry, send your proposal, coordinate scheduling, and provide updates related to your estimate or service.

• Consent: By providing your number (for example, via our website forms or by texting/calling us) you agree to receive texts related to your request and our services.
• Opt out: You can opt out at any time by replying STOP. You may also contact us at the phone number or email listed below.
• Help: Reply HELP for help.
• Message frequency: Varies based on your request and project timeline.
• Message and data rates: Message and data rates may apply.
• No sale of personal data: We do not sell your phone number or personal information.

4) How we share information

We may share information only as needed to operate our business, provide services, and comply with law. We do not sell personal information.

• Service providers: Companies that help us run our business (for example, website hosting, email/SMS platforms, CRM systems, analytics, payment processors, and professional advisors). They are permitted to use information only to provide services to us.
• Legal and safety: If required by law or to protect rights, safety, and property (for example, responding to lawful requests or preventing fraud).
• Business transfers: If we are involved in a merger, acquisition, or sale of assets, information may be transferred as part of that transaction.

5) Cookies and analytics

Our website may use cookies and similar technologies to operate correctly and understand traffic. You can control cookies through your browser settings. If we use analytics tools, they may collect information such as pages visited and approximate location (not precise GPS).

6) Data retention

We keep personal information as long as needed for the purposes described above, including to maintain business records, comply with legal obligations, resolve disputes, and enforce agreements.

7) Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage is 100% secure, so we cannot guarantee absolute security.

8) Your choices

• You can request access, correction, or deletion of your personal information by contacting us.
• You can opt out of SMS texts by replying STOP.
• You can opt out of marketing emails (if any) by using the unsubscribe link in the email.

9) Children’s privacy

Our services and website are not directed to children under 13, and we do not knowingly collect personal information from children under 13.

10) Changes to this policy

We may update this Privacy Policy from time to time. The effective date above indicates when it was last updated.